Our people

Pinkertons recently took over the management of an apartment block in Bangor of which I am a Director. Victoria herself is dealing with the transfer from the other Agent and I cannot speak highly enough of the service we are receiving. She is energetic and robust in her approach to ensuring we are getting value for money from all our contractors, and indeed in her first week the insurance cost was reduced by £1000. The transition has not been smooth but she has persisted in overcoming obstacles and I am grateful for her tenacity. The ethos of the firm seems to me to place an equal emphasis on friendliness and professionalism and every encounter I have had with other members of staff has borne this out. I am totally impressed with every aspect of Pinkertons and feel that making this change will have a positive effect on the overall position of the Apartment block going forward. Definitely 5 stars

What a great experience from Victoria and the team at Pinkertons, a breath of fresh air in what can be a challenging time for all involved. Highly recommended.

Dealing with Pinkertons has been such a positive experience, particularly when finding and moving into a property in a short space of time had the potential to become a stressful situation. Nikki was very attentive, listened and had a good understanding of mine and my family’s needs. Communication was second to none and I was kept in the loop throughout the letting process. Aftercare has also been great and any queries have been dealt with quite quickly by both Nikki and Colin, Senior Property Manager. I would have no hesitation in recommending Pinkertons.

Colin and Jenny at Pinkerton's were very good. They got me a tenant extremely quickly and were extremely knowledgeable. The price was very reasonable too and they responded to my e mails and phone calls promptly. Good service by Pinkertons!

We purchased a property from Pinkertons and found them very professional, helpful and approachable. As we were so impressed, we used them to rent out a property, and they found us, great tenants. I would certainly recommend them and would use them again.

Pinkertons estate agency service is exemplar in every way. Amazing high level of customer service and attention to detail. Big thank you to the team. Highly recommended!!!

My experience with Pinkertons Bangor branch Estate Agency has been 100% +++ In particular Christina Gass demonstrated their total commitment to our property sale, attention to detail, giving very helpful advice, including their marketing expertise, finding suitable buyers, contract document chase, liaison with our conveyancing solicitor all the way to successful completion. When I had questions urgently needing answered, they were always on hand to provide answers. There was no forwarding to "a message service", or endless waiting, they were always contactable, and provided well thought out answers. "Selling can be a frustrating ordeal", that is why it is essential you have the involvement of only true professionals on your side.

They fell in love with our house the minute they saw it - knew it was one of a kinda and needed special treatment! Couldn’t have asked for better service - even when there where bumps in the road. Pinkertons worked tirelessly to finally get there! The whole team kept us informed at all stages - loved the online property file to keep track of all movements Very well done

I've had the pleasure of working with Mark from Pinkertons for over five years now, and I can confidently say that he never fails to impress. Mark's professionalism and attention to detail are truly commendable. As a Director of a residents management company, I rely on Mark to keep me informed about expenditure and scheduled works, and he always delivers with thorough and timely responses. What sets Mark apart is his dedication to maintaining consistent communication, even when my interactions with Pinkertons extend beyond property management. Despite not being part of the sales team, Mark has been incredibly supportive during the sale of three properties. It's evident that he takes personal ownership of his clients' experiences, ensuring a seamless transition and demonstrating a level of care that goes above and beyond. I'm grateful to have Mark as my point of contact at Pinkertons, and his unwavering commitment to excellence has made every interaction a positive one. He truly embodies the values of professionalism and exceptional customer service.

Megan's exceptional attention to detail and unwavering dedication have truly set her apart in managing my property. From the initial let to the mid-term inspections and the meticulous move-out report, Megan has consistently gone above and beyond to safeguard my interests as a landlord. In a particularly challenging situation involving a dispute over the deposit at the end of a tenancy, Megan's expertise and thoroughness shone through. Her meticulous documentation and evidence collection were instrumental in securing a favourable outcome. The adjudicator's ruling in my favour, citing the exceptional quality of the evidence supplied, is a testament to Megan's outstanding professionalism. Megan's exceptional eye for detail and commitment to protecting my interests make her an invaluable asset. I have complete confidence in her abilities, and I am truly grateful for her exceptional service. Megan is a true professional, and I feel fortunate to have her managing my property.

Refresh Property Solutions has worked with Pinkertons long-term and would highly recommend. Always receive great and friendly service from Megan. We very much enjoy working with Megan and the team at Pinkertons as a contractor.

It has taken us 14 months and 56 houses to have finally found our forever home. During those months we had been in contact with many estate agents asking " what is coming on?", and making viewing appointments on a daily basis . I began to know the staff inside out from each estate agent and most knew me as soon as I only gave my first name. 😆. Pinkertons Bangor are an excellent Team. Aimee and Nikki always went that extra mile and nothing was ever too much trouble. Aimee even went out of her way to contact me regarding houses that were listed with other estate agents just incase I missed " the special one". The Pinkertons Team were very enthusiastic and always to hand anytime you needed them. They were polite, friendly, helpful, professional and most of all, took the time to help us with any queries we had. I would highly recommend Pinkertons Bangor.

Had a positive experience in selling my home through Pinkertons. They had a real enthusiasm that I knew would come across to potential purchasers. Whilst honest and realistic with myself and purchasers I feel that Pinkertons pushed to and indeed achieved the best market value for my home. I found that the team in general had a good telephone manner and this helped keep me positive when any hiccups that arose in the selling process. A big plus was the marketing. It really showed the property to the best of its potential. I would definitely recommend selling with Pinkertons. Thank you Pinkertons Bangor.

Pinkertons, particularly Aimée Porter, has been a pleasure to work with when searching for a property. As a first time buyer, it can be very daunting entering into a world of mortgages. However, Aimée’s attentiveness and friendly approach definitely made me feel at ease. I cannot recommend their service enough, and would happily work with them in the near future.

I have bought and sold property in Northern Ireland, Scotland and England over the past 35 years and never before have I encountered such and outstanding level of service and professionalism and we received from the team at Pinkertons Bangor office. I dealt with the rental team for 15 years and recently the Sales team who have just completed the sale of our property at Pinehill Road Bangor. To use the words 'First Class' is inadequate, this is an office full of total Professional and caring people. Top Marks. Special mention to Colin Dill and Sandra Russell. Well done to all would gladly recommend this team of professionals to anyone looking for a 'TOP CLASS' Estate Agents.

I have moved many times over the years but I must admit that the best experience I have had yet was with Pinkertons Estate Agents. From the moment they visited our property to sell, they explained the vision and enthusiasm to produce a fantastic sales result for us. Not only that but they also found us the perfect home taking into account what factors we had mentioned of what we needed. The sales team Sandra and Aimee were very helpful and courteous and helped iron out any minor issues which undoubtedly cropped up during the moving process. A truly great experience and I would have no doubt in recommending their services.

Brilliant service from start to finish for selling my house. Pinkertons secured what I believe was truly the best possible price for the property and the whole team were highly professional and a pleasure to work with throughout the process. I had shopped around other agents when putting the property on the market but Richard stood out by far as the most professional and skilled of everyone who valued the house. I would definitely recommend Pinkertons to anyone without any reservations. Absolutely stellar service from an amazing team.

Thanks so much to all the staff at Pinkertons estate agents, you provided an amazing service, with weekly updates on my purchase and when we had to put back our moving date you worked around us. We would highly recommend this company if your ever moving house totally professional from start to finish they talked us through every step and really put our minds at ease special thanks to the team at Pinkertons who went above and beyond for us and we love our new home thanks again

Thank you so much Pinkertons for the amazing service from start to finish with the completion of our property! In particular I want to thank Nikki for her hard work, determination and commitment, you do so much behind the scenes and it is clear you care and are passionate about your clients, always very reassuring. I do not wish to move again 😆 but would definitely have you sell our property in the future and recommend you to family and friends. Thanks so much.

We started our search in February for our new home and our entire experience with Pinkertons has been most satisfactory. We were kept well informed, the dashboard was very useful and updated along the way as required. All staff especially treated us with courtesy and consideration along the way. A very professional team who made a stressful journey easier.

I just wanted to take a moment to express my sincere appreciation for Ciara. Ciara has been an absolute gem in managing my property portfolio. Her professionalism, dedication, and attention to detail have truly set her apart. From finding reliable tenants to ensuring seamless communication throughout the entire process, Ciara has consistently gone above and beyond to exceed my expectations. What truly stands out is Ciara's genuine care and commitment to looking after my properties as if they were her own. Her proactive approach and problem-solving skills have made the entire experience stress-free and enjoyable. I feel confident and assured knowing that Ciara is taking care of my investments. In summary, Ciara is an exceptional asset to your team, and I couldn't be more grateful for her outstanding service.

Rachelle was extremely helpful and friendly. She explained everything and helped me understand what goes into getting your first home. Rachelle also worked around my working hours as I have a long working day and can't get out of work for meetings. I would 100% go back to her for more help in the future.

Rachelle not only helped us get our mortgage but also supported us through what turned out to be a long difficult process. Her optimism and positive approach was amazing and much needed. She is great at her job, and we would highly recommend using her. Thank you Rachelle!