Tenant Services Bangor, North Down, Comber And Ards

Tenant Information

Information for tenants on how to apply for a rental through Pinkertons

Information on applying for a rental

Once you have viewed a rental property which matches your requirements, you will need to apply via our application process. This will involve Pinkertons obtaining references from your employer, current landlord and credit referencing agencies.

To start the process, please click below.

Tenancy Application Form

Please note that your application is not classed as submitted until the full referencing process has been completed and Pinkertons are in receipt of all of the documents required.

Income To Rent Ratio

To meet the minimum income requirements for the property you must be earning 2.5 x the annual rent e.g. if the rent is £550 per month you need to earn over £16,500 to apply for the property. If you earn less a guarantor will be required and will be subject to referencing.

A guarantor must be earning 3 x the annual rent to qualify e.g. if the rent is £550 per month the guarantor needs to earn over £19,800 to qualify.

If you are unemployed and in receipt of housing benefit you must have a guarantor and the guarantor must be in full time employment.


Once you have been accepted for a tenancy, we will agree a move in date with you and you will be required to visit our office in person within 48 hours and sign a tenancy agreement. This is a legally binding document, therefore if you would like time to read over the document before signing please contact a member of the lettings team and this will be facilitated at one of our offices.

If a guarantor is required they will also need to be present at the time of you signing your tenancy agreement as they will be required to sign a Deed of Guarantee.

Your own dedicated tenant portal

When you become a Pinkertons Tenant, you will have access to your own dedicated Client Portal where you will be able to view your tenancy details, such as start and end dates, rental amount and frequency and a timeline of receipts and refunds as well as tenancy renewals and changes.

You will also be able to see your real time account balance, receipts and charges and deposit details as well as report and track maintenance issues.

Access to your portal can be via an easy to use application which can be used on apple or android devices.

A fantastic way to give you 24/7 access to important information anytime, anywhere!

Deposit & first months rent payments

At the time of signing your Tenancy Agreement you will be required to pay a holding deposit which is equal or greater than one month's rent.

Once your tenancy starts this money will become your tenancy deposit and will be paid to TDS Northern Ireland and held in accordance with The Tenancy Scheme Regulations NI (2013).

Before your move in date you will need to pay to us the first months' rent payment. All further rental payments will be payable monthly in advance by direct debit or standing order.

The method is determined by what service your landlord will choose from us.


When completing a tenancy on one of our properties we would strongly suggest you consider taking out a tenant's contents insurance policy. This policy should be for your possessions but also provide a level of cover for landlord's fixtures and fittings.

This extra cover gives you peace of mind in knowing that damages can be claimed on your insurance policy, therefore protecting any potential deductions from your security deposit. We recommend that your tenant's contents insurance policy is in place at the start of the tenancy to ensure you are covered from day one.

You should always shop around for the best cover, but if you need help finding suitable cover at a competitive price, we can introduce you to our Insurance Broker who has many years' experience in arranging such insurance.

Alternatively, you can click the link below and take your policy out online.

CLick Here

Exclusive deals on Sky, Virgin, BT, EE & Hello Fresh

As a Pinkertons' tenant, we can offer you exclusive deals which are not available directly.

Once accepted for a tenancy you will receive an email link where you can view all of the exclusive deals for yourself.

If you would like to discuss any of the information above please contact a member of our Lettings Team on 028 9147 9393 or 028 9140 4100

CLick Here

Get in touch

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